Refund and Shipping Policy
All sales are final unless an error occurs on behalf of RoDae&Co.
Due to the nature of RoDae&Co. products, we are unable to accept returned products.
Order Processing Time: 2-5 Business Days
Order Shipping Time: 2-4 (Priority or First Class).
NO REFUNDS or EXCHANGES
Orders are shipped by USPS Monday-Friday, once shipped you will receive your tracking number via email.
Business days for processing and shipping times DO NOT include the weekends (Saturday and Sunday) or holidays. The processing timeframe is separate from your shipping timeframe.
If a product arrives damaged, you must email us at email@example.com within 7 days with photo of damaged item attached in email and a replacement will be shipped to you.
Products and product information are not intended to treat, cure, prevent, or diagnose any medical conditions.
Please keep in mind, we are a SMALL BUSINESS. All items are hand crafted. Please allow time for your products to be consciously made, packed with care, and carefully dispatched.
Any issues, questions, or concerns regarding your order, please email us at firstname.lastname@example.org