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FAQ's

 

Q: Do You Ship Outside The US?

A :Yes, we ship worldwide.

Q: Are preservatives used in products?

A: No preservatives are not used in any of our products.

Q: I have a question regarding my order?

A: At any time you can email RoDae&Co at hello@rodaeandco.com please include order number in "subject" line.

Q: The status of my package has not been updated since post office received it?

A: During this time USPS is currently backed up, if you believe your package has been lost or stolen please be sure to put in a claim with USPS. Also please know that once we deliver your package to the post office we have no control over the timeframe.

Q: I sent a direct message on Instagram about my order and haven't received a response?

A: Please DO NOT send messages to our Instagram page regarding orders. Email us (hello@rodaeandco.com)

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